Company's vision and policy on quality
It is Kadera’s vision to become a well-known company in the area of 800km specializing in tool production for extrusion of aluminium semi-products, and come to be a leading provider of heat treatment services of tool steels in the area of 80km.The company is striving to become a qualitative and reliable supplier of products and services ...
KALDERA'S POLICY ON QUALITY
It is Kadera's vision to become a well-known company in the area of 800km specializing in tool production for extrusion of aluminium semi-products, and come to be a leading provider of heat treatment services of tool steels in the area of 80km. The company is striving to become a qualitative and reliable supplier of products and services with the highest possible value. In addition, Kaldera is making a great effort to establish itself in the market as a company that provides its customers the best ratio between quality and price.
The policy on quality is an integral part of management. The company and its employees are committed to pursue the policy on quality in order to comply with our customer's demands and expectations.
The company is committed to pursue the policy on quality by following these objectives:
When planning the company's development we shall ensure the profitable growth of the company, which shall comply with our customers' demands and interests of the employees and owners.
We shall also build upon a long-term partnership with the buyers based on cooperation, reliable supply, effective problem solving, advice on the choices and the use of our products and services.
We shall maintain the high-quality of products and thus systematically control the quality of products and management systems as well as ensure constant improvements.
We shall provide a safe and healthy working environment and preserve a clean environment by reducing the adverse effects.
It shall be our priority to order from high quality suppliers.
By continuous improvement of business processes we shall increase the productivity and build a cost-effective organization, which shall be capable of a fast adjustment to demands of the environment.
The employees shall be encouraged to pursue the company's fundamental values, namely trust, cooperation, reliability and efficiency.
We shall ensure the education and motivation of employees, encourage their self-initiative, responsibility and active participation in decision-making.
Our adopted policy on quality shall be taken into consideration when setting the objectives related to quality and consequently respecting them on all organizational levels.
The management of the company is responsible for following the objectives of policy on quality and for making sure that the employees are acquainted with them and for setting a good example to others.
The criterion for the quality of our work, products and services is the satisfaction of our customers and employees, since in fact only satisfied customers and employees guarantee the development and successful operations of Kaldera d.d.o.